Terms & Conditions
Last updated: May 2026
1. About Us
These Terms & Conditions ("Terms") govern the wheelie bin cleaning services provided by CLEAN A BIN ("we", "us", "our") to our customers ("you"). By booking a service with us you agree to these Terms.
2. Our Services
We provide one-off and regular (monthly, 2/3/6 monthly) wheelie bin cleaning, sanitising and deodorising for domestic customers across Essex, Epping Forest, Waltham Forest, Redbridge and surrounding areas.
3. Bookings & Pricing
Prices quoted on our website or in writing are inclusive of all materials. One-off cleans are £10 per bin. Monthly subscriptions start from £7.50 per month per bin. Multi-bin and recurring plan prices apply as advertised. We reserve the right to update prices with reasonable notice.
4. Access to Bins
Bins must be left empty (or as empty as possible) on the kerbside or in an agreed accessible location on the day of cleaning, following your scheduled refuse collection. If we are unable to access your bin on the scheduled day, the clean may be missed and the full fee may still apply.
5. Payment
One-off cleans are payable on the day of service. Monthly subscriptions are billed in advance. Failure to pay may result in suspension of service.
6. Cancellations
You may cancel a subscription at any time by giving us 7 days' notice in writing to cleanabinessex@gmail.com. We may cancel or refuse service where bins are unsafe, contaminated with hazardous waste, or where access is repeatedly unavailable.
7. Liability
We take care when handling your bins. We are not liable for pre-existing damage, normal wear and tear, or damage caused by extreme weather. Our maximum liability for any claim is limited to the value of the service paid for that bin.
8. Eco-Friendly Cleaning
We use biodegradable cleaning products and collect contaminated water responsibly in line with environmental best practice.
9. Data Protection
We collect your name, address, phone number and email solely to deliver our services and respond to your enquiries. Your data is never sold or shared with third parties. To request removal of your data, email cleanabinessex@gmail.com.
10. Contact
CLEAN A BIN — Paul Harwood
Phone: 07970 797 228
Email: cleanabinessex@gmail.com
